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Baldrige Excellence Framework (Health Care) 2021-2022

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Proven Leadership and Management Practices for High Performance

This leadership and performance management framework (for the health care) sector empowers your organization to accomplish its mission, improve results, and become more competitive. The 2021-2022 Baldrige Excellence Framework (Health Care) booklet includes:

  • Health Care Criteria for Performance Excellence (covering critical aspects of achieving excellence throughout your organization),
  • Core values and concepts (beliefs and behaviors found in high-performing organizations),
  • Guidelines for responding to the Health Care Criteria and evaluating and scoring processes and results, and
  • A glossary of key terms.